FAQs
India’s Destination for What’s Trending
1. What is Trendy Loft?
Trendy Loft is a curated online shopping destination, built for the modern Indian consumer. We bring you premium, handpicked trending products across fashion, lifestyle, beauty, home, and tech – all under one digital roof.
2. Are your products authentic and quality-tested?
Absolutely. Every product listed on Trendy Loft goes through a strict quality check process. We partner only with reliable, verified suppliers to ensure you receive nothing but the best.
3. How do I place an order?
Shopping at Trendy Loft is simple and secure. Just browse your favorite categories at trendyloft.in, add products to your cart, and checkout using our encrypted payment gateway.
4. What payment methods do you offer?
We accept all major Indian payment options — UPI, debit/credit cards, net banking, and wallets. Your payment information is fully secured with advanced SSL encryption.
5. Is Cash on Delivery (COD) available?
We’re working on enabling COD for select products and pin codes. Stay tuned! For now, prepaid orders are our most seamless and secure option.
6. How long does delivery take?
Our average delivery window is 4–8 business days, depending on your location. You’ll receive real-time tracking updates via email and SMS once your order is shipped.
7. Can I cancel or return my order?
Yes, we offer a hassle-free cancellation and return policy. You can cancel an order before it’s shipped, or request a return within 5 days of delivery if the product meets our return guidelines.
8. How do I track my order?
Once your order is shipped, you’ll receive a tracking link via email and SMS. You can also track it anytime under My Orders on our website.
9. Do you deliver across India?
Yes, we deliver PAN India, covering metros, tier-2 cities, and even remote areas through our logistics partners.
10. How can I contact Trendy Loft’s customer care?
Our customer experience team is here for you! Reach out to us at support@trendyloft.in or through the Contact Us page. We typically respond
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Experience trends. Expect quality.
Shop smart — only at trendyloft.in